About pruttman

pruttman · 09-21-2010

I cannot find the raw2wav.exe file that will work in the CUCCX 8.0 environment. I have successfully downloaded the Raw files with psftp, but I need a raw2wav.exe file that works on a desktop vs. the way it used to work on the server when it was on w...

pruttman · 07-15-2010

Does anyone know if there is a way to set the phone mode for CUPC 7.1(1.13850) when the software is deployed? We want to deploy CUPC in deskphone mode on desktops and in softphone mode on laptops.I've examined the uclocal.xml and the UPC<user>.cnf.x...

pruttman · 10-22-2008

I am looking for beta testers with a Callmanager 4.x lab environment to try my new AXL/SOAP application. Currently, the app can do the following:-Make copies of a phone-Make a device profile based on a phone-Make a device profile based on a phone an...

pruttman · 09-26-2008

I am attempting to get a clean DMA from 4.1(3) to 6.1(2). I have managed to clean up a lot of items, but here is a sample of the remaining warnings I cannot figure out what to do next. Anyone run into these?1) Warning: PersonalAddressBook: EndUser ...

pruttman · 07-18-2008

I am trying to send a VM from the TUI using Future Delivery.Whenever I set the Future Delivery for the same day and specify the hours, Unity will report that the message will be sent Jan 1st at the correct time. It is currently July 18th so I don't k...

pruttman · 05-31-2011

Cisco TAC says that this is working as designed. Speed dials etc will not update if the AC is pointed at a subscriber. Only when pointed to the publisher will the speed dial etc info be saved to the database. Can anyone confirm that this was also t...

pruttman · 05-24-2011

I am having a similar problem with speed dials saving. I have two attendant consoles installed on fresh XP installations and both are pointed at the same subscriber. I use the same credentials to log into the AC on both. The speed dials on each PC...

pruttman · 02-16-2011

I got burned by this as well. Our folks are deleting the recordings from the supervisor every night until we get the Compliance Recording software installed. What a pain. Pete

pruttman · 01-06-2011

I had to enable the QOS RSVP service on WIndows XP to fix this issue.Pete

pruttman · 09-23-2010

Ok, I setup a vanilla XP machine and the supervisor can play the recordings just fine. Any ideas on how to determine why any of our imaged PCs are not allowing the ports to be open. I have turned down the Windows firewall and Microsoft Forefront. P...

Member Since	‎08-27-2002 07:52 AM
Date Last Visited	‎04-06-2018 12:27 AM
Posts	39

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CUCCX 8.0 and RAW2WAV

CUPC Phone Mode Deployment

Beta AXL/SOAP Callmanager Administration Tool available for download

DMA Warnings

Future Delivery Date Incorrect

Re: attendant console not saving speed dials

Re: attendant console not saving speed dials

Re: UCCX 8.0 - how to delete recordings

Re: UCCX 7 recording plays back as silence

Re: UCCX 7 recording plays back as silence