Has anyone successfully used the ACD functionality to log in/out of a Broadsoft Call Center?Seems that the only way to accomplish this is with SIP-B. Had little luck with Polycoms + SIP-B as well, but the newer "feature syncronization" method works w...

I have a SPA-504G running 7.4.4 with BLF on a Broadsoft switch.1) While the phone is idle (not on a call) and a monitored user's line rings, a Call Pickup can occur from this attendant phone. However, if the receptionist is on the phone and a call co...

Does Cisco IOS supports SIP 181 messages?When we make outbound calls to some PSTN numbers and they are call forwarded some times we get SIP 181 messages back that our Cisco 2400 series with 12.4(4)T8 doesn't respond and the calls get killed by the ca...