We are installing a Call Manager and Unity Unified Messaging system for a customer. This very large company has 2 subsidiary companies sharing the same office space with them.<br><br>They want callers to be able to call a different main number for su...

Our company's sales Dept just made a deal with a big customer to install 2 Call Managers & 2 Unity servers. Now there are 2 issues. <br><br>1. The Sales guy who placed the order never read my email on "Unity 2.4.6 simple failover, Unity 3.0x no failo...

Our company has Unity 2.4.6. We have 3 Exchange 5.5 servers in the same site. The Unity server currently has only a third of our total exchange users.<br><br>We were thinking about adding a second Unity server to this same exchange site (so all our e...

I am a Unity Certified Engineer. Fortunatley, I have never had to do a dual-integration yet. When I was reading about the Dialogic D41E PCI board configuration in the Installation Guide, I noticed the rotary dial configuration says the first board sh...

My company bought additional ports from Cisco. Cisco emailed me the upgrade code but I am afraid to apply it to our live system. <br><br>I have had no luck with upgrade codes. So far every upgrade code we have been sent had the wrong information in i...