Member since ‎08-01-2019

User Statistics

  • 4 Posts
  • 0 Solutions
  • 0 Helpful votes Given
  • 0 Helpful votes Received

User Activity

Greetings.  I am very new to Cisco UCCX.  My contact center ACD experience has been with Avaya and Aspect.  I am struggling to understand if it is possible to allow agents to manually place themselves in wrap up / work if the agent determinUCCX, Repo...
Community Statistics
Member Since ‎08-01-2019 05:18 AM
Date Last Visited ‎08-30-2019 12:03 AM
Posts 4