Hi all, I'm thinking about the best way to configure a script in ICM Internet Script Editor to realize the next configuration: We have a Contact Center that manage calls in two languages, English and French. For example, call types Service1 and Serv...

Hi all, We have a Cisco Unity Connection 10.5 and Cisco Unified CM 8.6.2 and the next configuration for our branches: Every branch has a Translation Pattern to a Call Hander that has configured a standar greeting with a prompt. After the greeting we...

Hi,I have problems with Cisco IP Communicator. Sometimes the program crashes and apparently all is all right. Fortunately rarely happens. I'm working with CIPC 8.6.2.0 and CUCM 8.6.2.25900-8.I attach a log file from Error Reporting Tool.The fail occu...