I have a user, 3367, that is claiming that they receive none of their voicemails and that when someone leaves a voicemail for them following their correct greeting it goes to the wrong inbox, 1516, 100% of the time. I'm trying to figure out what coul...

For the past few weeks all of the CUCM CSR Admins have been getting an email alert for the CSR database exceeding 2 million records. I followed the instructions that I found to manually purge the records with CU Serviceability, all records before tod...

Is there a feature that allows for outbound calls from my PBX using the Allow CSS during an open period, and then during the closed period I can use a closed CSS?  I work for a hospital and our behavioral medicine wants to see if this can be done for...

I am working on a line that forwards to itself when it is not answered. Currently I have the schedule setup to go to a personal greeting within the open schedule, and number A, a call center, when outside of the schedule. The customer has now request...

Forgive me if this has been answered, I searched for a while before deciding on asking this one.For 3rd party phones being added into CUCM. Is it absolutely required that it associates with an end user/digest user and uses 3 license units for a devic...