About cheryl.alvarado

cheryl.alvarado · 05-30-2024

I have minimal experience with routing and ios in general, so be kind.I have an ISR4331 CUBE.I want to use a pattern list URL for my voice class e164-pattern-map, and was wondering, is sftp supported? If so, how would I pass username and password? ...

cheryl.alvarado · 01-18-2023

I have a user who wants to use a closed greeting. I changed their active schedule from "All Hours" to "Weekdays" and enabled their closed greeting. However, the closed greeting plays during standard weekday hours. If I disable the closed greeting,...

cheryl.alvarado · 10-06-2022

I have device profiles that employees use in an extension mobility hotdesk scenario. They would like to have specific per-line ringtones, and they can set the ringtones, but when they log out of the phone and back in, the ringtones revert to the def...

cheryl.alvarado · 02-28-2022

I'm trying to push out Jabber update 14.0.4 to my users. The Windows auto-update works perfectly. The Mac users get the prompt, they click "Install", the download finishes, and then the update gets stuck on "Extracting Update" Here's the Mac sectio...

cheryl.alvarado · 02-08-2022

Phone supercopy on some phones fails with Unmapped Exception ../Source/Block_Ciphers/Block_Cipher.cpp:do_evp_final: Bad ciphertext data size provided.: error:0606506D:digital envelope routines:EVP_DecryptFinal_ex:wrong final block length I am able to...

cheryl.alvarado · 01-19-2023

Yes, everyone is in the same timezone.

cheryl.alvarado · 01-18-2023

I had previously modified the "weekdays" schedule to reflect our business hours. Other users are using the weekdays schedule and their closed greetings work appropriately.

cheryl.alvarado · 11-28-2022

I opened a TAC case on this issue, and upon verification of the issue, they have submitted a bug CSCwd69142. The fix will be included in the next FCS release 14.2.1 in Jan 2023.

cheryl.alvarado · 11-17-2022

I found one workaround is to either have all of the lines on the phone configured with DN's, and set the ringtones for each line as desired -- these ringtones will be applied no matter which device profile is logged in.ORCreate a logged-out device pr...

cheryl.alvarado · 02-28-2022

I just figured this out, and posting here in case someone else makes the same newbie mistake as me... or in case I make the same mistake next time and come here looking for answers...After downloading the autoupdate zip file, I unzipped it, and then ...

Member Since	‎09-04-2014 12:31 PM
Date Last Visited	‎06-06-2024 07:21 AM
Posts	18
Total Helpful Votes Received	34

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ISR4331 - is SFTP supported for voice class e164-pattern-map url?

Unity Connection Closed Greeting plays during standard hours

Device profile per-line ringtones don't stick

Jabber for Mac automatic update stuck on "Extracting Update"

Phone supercopy fails with Unmapped Exception

Re: Unity Connection Closed Greeting plays during standard hours

Re: Unity Connection Closed Greeting plays during standard hours

Re: Device profile per-line ringtones don't stick

Re: Device profile per-line ringtones don't stick

Re: Jabber for Mac automatic update stuck on "Extracting Update&q