HcknGbsns
Level 1
Level 1
Member since ‎09-13-2019
‎09-19-2019

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  • 3 Posts
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I have a Packaged Contact Center Enterprise sandbox running and I'm hoping to get some hands-on experience using the Finesse API to create and pass call variables. I'm trying to complete the lab shown here (Finesse – Basic Dialog REST APIs with XMPP)...
I'm looking to use Finesse to set a call variable via API call (the intention here is to pass information from an outside system in alongside a call transfer) for PCCE 11.0.X. I currently have a sandbox environment going on DevNet and am hitting it f...
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Member Since ‎09-13-2019 10:08 AM
Date Last Visited ‎09-19-2019 10:23 AM
Posts 3