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PierPaolo Pittavino
Level 1
Level 1
Member since ‎09-27-2019
‎07-02-2020
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  • 18 Posts
  • 0 Solutions
  • 50 Helpful votes Given
  • 5 Helpful votes Received
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CMS: access to a cospace via web app with a link without a name form

06-17-2020
Hi all,I'm playing on a customization of cms usage for a customer.I created a cospace via api than i can login via web app passing cospace id and password via get parameter in the url:   https://<mydomain>/?id=<cospaceid>&passcode=<playntextpassword>...

UCCX Place Call to multiple mobile phone simoultaneously

01-18-2020
Hi all,I need to do a Place Call step to multiple mobile phone simultaneously.Which is the best approach?I have my numbers stored in a String and i was thinking to split them in an array as suggested here https://community.cisco.com/t5/contact-center...

UCCX Can I do a Call Consult Transfer to multiple mobile destinations?

10-17-2019
Hi all, in a uccx i need to do a "Call Consult Transfer" to a multiple mobile phone destination until the first pick up.Is it possible with ccx editor or i need to create a line group on the fly trough axl  on CUCM (i hope that this is possible but i...

UCCX write call duration to exernal DB

09-27-2019
Hi All,I need to write a CallDuration and other parameters of a call starting with a CallRedirect to an external database thorugh REST CALL.I'm new to uccx and i can't understand how to get CallDuration (and other call parameters) after CallRedirect ...
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Member Since ‎09-27-2019 02:36 AM
Date Last Visited ‎07-02-2020 10:53 AM
Posts 18
Total Helpful Votes Received 5
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