Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hello,How can I create phone books based on provisioned endpoints that correlate to the Provisioning Directory subgroups? For example, I have sub-group OfficeA, I'd like to have a phone book source called OfficeA-Provisioned, and be able to have a p...
Hello,I'm attempting to get my first CUEAC 3.0.1.4 installation up and working. The installation completed successfully with zero errors or warnings. I check the event log and it does not appear to be reporting any errors or issues either. Unfortunat...
I have a CME/CUE installation up and running without issues. I am however getting some customer feedback on how CUE addresses forwarded voice messages by default.When logged into voicemail and you forward a message, by default CUE asks you to spell ...
Hello Amit,Thanks for taking the time to do this. My question is a bit tangental. In the slide deck posted they discuss differeing levels of CUWL. Specifically, on page 14 it discussess CUWL Standard, Premium, and Professional levels. There are al...
Hi Simon,The only supported upgrade options are from UCCX 5.0(2)SR2 or UCCX 7.0(1)SR5 to 8. If you're already on CRS4 now, migrating to 5 and then to 8 is probably the "easiest" option. As mentioned if you've only got two applications and nothing c...
Interesting. The Local Administrator account is actually called "Administrator", right? Assuming that's the case, you might want to try and reset the 'sa' password to what the documentation uses by default: "Z1ppyf0rever" (minus quotes). Google sh...
Hello,I actually DID get this squared away. It turns out it was an issue with installer in general. By default the CUxAC installer looks for the 'Administrator' account on the local server. The environment I was installing into actually has renamed...
For those interested parties (if any), I'm still working with Cisco who has since escalated to ARC on this. I worked with an ARC engineer last night for a few hours and we're now going to their developers on this. It appears that I "found a good one"...
