Hi, My name is Sachin Batsya and I am posting here to know what is the current version of Cisco Unified Contact Center Enterprise, How to get the Cisco Unified Contact Center Enterprise Software, Where to get the user guide. How many users it would b...
Hi, we are planning to replace our existing MCS7835 H2 Module server with HP server "HP ProLiant DL380p Gen8 E5-2609 1P Svr/S-Buy--670857-S01" But we are not sure this server has compatible with 7.x,8.x and 9.x call Manager.I have checked with Co...
Hi,In our Call center we are facing one way voice path.Users complaining that when the call comes from Customer side,they are not able to hear.It's totally blank call.So,could you please let me know from where i will start troubleshooting ?Call flows...
Hi,During provisioning from CCMP,i am getting an error the transaction log for database portal is full.I have enable the autogrowth from 'Portal' data base.But still I am getiing this error.Could you please let me know how to fix this issue.Thanks an...
Hi,Please help me to know a Contract ID and serial number to open a Cisco Tac Ticket for one of my query on Cisco Product - Cisco Unified Contact Center Enterprise.
This request is for the UCCE Training.I am completely new in UCCE Plateform, I need help from where need to start for providing UCCE Training. Do I need to go with the A2Q process? If Yes then from where to start with. Please note it is a completely ...
It isn't clear what you mean. Are you looking to set up some type of lab for training purposes for yourself or someone else? Or for a customer?Answer -I am preparing the lab for myself to make the setup ready so that I can display that setup to the C...
