Using the Plantronics Voyager Pro HD headset and finding that with the 7.5.3 firmware the phone thinks its connected to the headset but does not transmit audio.  Rebooting the phone corrects this or power cycling the headset.Prior to 7.5.3 was runnin...

Does anyone know if the SPA525G can show the caller ID of the person calling on a BLF line?Recently found that when using Polycom phones this information does show up ( via notify-XML from the Asterisk server ) whereas the Cisco SPA525G phones appear...

We are attempting to update phones for using the G722 codec.  However, when calls are placed with the "Use remote pref" set to yes, the remote caller will go up to HD whereas the callee stays at g711u.  The server is set for g711u, g729a, g722 for pr...

After updating to 7.4.7 and 7.4.8 I found that the video monitoring links stopped working.  You can see that there is an option for it, but when you select a video feed to see it does nothing.Reverting back to 7.4.6 corrects this behaviour.

By using the BLF we can indicate to the user if they are logged into a queue or not.  However, when they press the button it dials the subscribe number which is only used for BLF functions.Is it possible to specify an alternate number for speeddial? ...