Hi Team, We have a desktop application. 1. I am in ready state and I received the ACD call2. I am sending a drop message to rest api to disconnect the call./finesse/api/Dialog/83909986<?xml version="1.0" encoding="utf-8"?><Dialog><targetMediaAddress>...

Hi Team,I am making a call to switch from my desktop application using cisco finesse api, I receive  <apiErrors><apiError><errorData>1</errorData><errorMessage>CF_GENERIC_OPERATION</errorMessage><errorType>Generic Error</errorType></apiError></apiErr...