I have a customer with a CUCM 10.0(1) cluster. They wish to change the hostname for one of the subscriber entries in the Server section of CUCM application administration to that subscriber's IP address. Does the subscriber need to be reinstalled af...
I have been attempting to set up the Expressway portion of the Webex Hybrid Calendar Service. I got to the point where it gave me the message on the Hybrid Services page in Expressway that all of the prerequisites have been satisfied and to click the...
Hello. I have a customer who has a Cisco 8832-3PCC-K9 conference phone. Since it's 3PCC, I found that I had to register it to CUCM as a 3rd-party SIP phone. I am encountering a situation where whenever I attempt to ad-hoc conference more than 3 calls...
I have a customer who has CUCM 12, and they have successfully registered it to a Smart Account. They recently had a license violation for 1 user, so I decided to check the License Usage Report on CUCM for details on what devices that user is assigned...
I have a customer who has Unity Connection 12.0(1)SU3 deployed, but they don't have the recovery software. I looked on the Cisco website for the recovery ISOs available for download, but the only one I found is for the base 12.0(1) (12.0.1.10000-8). ...
I actually resolved this issue: The problem was that our DNS server didn't have the Expressway-C's hostname in its records. Once we put that in, it went through.
Is this something that changed with version 12.x, because I noticed that earlier versions had recovery ISOs for each service upgrade as well as the base version?
