We contacted TAC before, during and after and have a RMA on the way. Was quite the debacle. New FI will be here tomorrow and TAC will walk us through replacement and then help us complete FW upgrade.
We had a 3rd party consultant in walking us through it, and had opened a tac case before hand to verify our infrastructures supported max level. And had a walk through from Cisco. We followed that.. and the FI still died and the new one will be here ...
What was the final resolution? This just happened to us on a 2.0 to 2.2 upgrade, luckily we noticed it after the first FI and the environment is limping along mid upgrade on one FI.
Thanks