We recently upgraded from 10.5 to 11.0 to implement the Emergency Call Handler features. I have worked with the local PSAP to verify that they are receiving the correct ANI/ALI. However, PSAP callback fails with a fast busy.
I've read through this PD...
Update for future reference:
I ended up working with TAC to diagnose issue. We found that we were only getting 7 digits in from the PRI provider. Had the provider start sending us 10 digits and that fixed the issue.
Here is the relevant troubleshoo...
