Hello everyone, nice to greet you, please I need your help, I tell you, we had a blackout of our machines, including the Cisco server, after starting the server again, when I enter the UCCX server this image appearsThese are all of our licenses.CONTA...

Hello, please help me, I have the following problem, we have the finesse platform for answering calls in a call center, a remote destination was configured to divert calls to the agents' cell phones, this works correctly, that is, a client calls, tra...

Dear greetings, please your help, I currently have an ivr working without problems, due to the increase in calls to the call center, the following problem occurs, in one of the ivr menus due to the saturation of the calls, automatically to the callin...

Please your help, currently I have Finesse function with Jabber without problems, that is, we can answer calls from Jabber without problems, but due to the current contingency, I need that now those calls can be diverted to a cell phone, he made the ...

Hello everyone, please help, as I can add an attachment to be able to perform live supervision, I have this error when I agree with the attachment I wish to establish:CallMonitorCiscoRemoteCluster The extension provided is not valid in the cluster of...