Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Running CUCM 12.5, have a 8865 phone that is setup to receive video calls from a TOA N-SP80VS1 Doorbell configured as a third party SIP device. When the doorbell calls the 8865 the video call initates right away. When the 8865 calls the Doorbell the ...
CUCM / UCN : 12.5.1Have a queued Hunt Pilot set to forward calls to System Call Handler that forwards to a voicemail box, but when I call externally and hit the voicemail I hear the greeting but the dtmf presses are not registered and the voicemail i...
Hi, We have an on premises CUCM 12.5 cluster. We are looking into having ~50 users be able to make and receive calls offsite hopefully through Microsoft Teams. I've just started looking into this and it seems that Jabber now has integration with Micr...
Hi, I've used the RTMT to view the current number of in-progress calls and also CAR to view a traffic report for all numbers for (incoming, local and long distance calls) but this only gives me total calls over a period of one hour. Is it possible to...
This seems like a bit of an odd request. Setting up a school office, they want a call handler with an option to leave a voice mail specifically for attendance or be directed to their shared main line. The office staff don't want calls that go unanswe...
I've tested this a bit more and if the MOH audio sample I'm using is blank for the initial greeting my dtmf codes work on an external call. If I used my uploaded recording or anything the pre-set options dtmf doesn't work and the voicemail isn't actu...
Sorry not sure if I explained it very well. They want a voicemail for attendance but want those calls to go straight to a voice mail box and they would listen to the attendance messages when they have time. If a caller calls their main phone line the...
