Hello Expertx, I would like to request you to share the logs of CUBE,CUPS,CVP ,PG and Router as per Inbound UCCE call flow. It would be great if you highlight important thing so it will be helful for me to learn the log analysis. Regards,Vinay
Hello experts,User logged into Finesse and automatically it goes to not ready and error showing Connection failur.I have attached agent event detail here,kindly check and let me know Thanks!
Hello Experts,Need to upload the XML file for Multiple finesse teams, Is it possible? Can you share the procedure, how can we upload the XML file in finesse? Thanks in advance
