jameselson
Level 1
Level 1
Member since ‎12-10-2010
‎08-18-2017

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HiWhen you call our CSQ you first receive a 30 seconds recorded message then get queued up for an agent to take your call. Our service level is set to 20 seconds?Can anyone confirm when the SL becomes active on this report? Is it 20 seconds into the ...
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Member Since ‎12-10-2010 07:54 AM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 1