Client wants the caller to hear ringing before they get picked up. Currently when someone calls from the outside, CUCM drops it off to ATC after 1 ring the phone call is placed with MOH. The client wants the phone to ring instead of play music so tha...

All,Attempting to get Business Attendant console installed on a 2008 R2 64 bit server. I am in the installation media attempting to connect to the 2008 SQL database. I use the SA account but it can't connect or doesn't see the database. Here is the o...

Hi,Just got new model of phones and it appears the CME doesn't have a config for the phones when i attempt to add them to CME as a type 7925.Do i need to get new code for the router? It's also the vpn connection etc. Will this cause a down time if i ...

Hi,We had a hard shutdown on our CUCM and after powering it back on we noticed that all video phones at our office was able to call but no video with the call. Where is a good place to look in CUCM for video items or a starting point for troubleshoot...