Murali:I suggest you open a PDI helpdesk case. Do that at ... PDI.HelpDesk@Calabrio.com (via email).You are cifusing us all what you are doing at setting up. "Network" recording using hte BIB function of CUCM and will work with IPC. This is hte best ...
Murali:Not enough information here to even comment very well. QM/Recording works fine with CIPC if you have the supported versions. As well it needs to be configured properly. Open a PDI case at PDI.HelpDesk@Calabrio.com for assitance. Please provide...