About Sami Ahmad

Sami Ahmad · 05-18-2016

Hello, We have recently ran into an ambiguity with Cisco about supported hardware platforms for Unity Connection. Plan was to migrate CUC 8.6 on MCS to 10.5 on UCS E140S. While, there are conflicting options from Cisco whether E140S supports CUC 10....

Sami Ahmad · 05-29-2015

Hi,I have been encountering an issue while creating a virtual drive out of two HDDs and configuring RAID on them.I hope, i can continue to create VD over CLI than GUI with no errors. But, is this something i need to worry about?I couldn't find much i...

Sami Ahmad · 08-18-2014

Hello Everyone,Does anyone have idea about automatic windows security or anti-virus updates on AQM base and recording servers. I looked through admin guides and cannot locate any informtation. My question is does it cause any issues if I enable autom...

Sami Ahmad · 11-25-2013

Hello,I have a strange situation reported by a supervisor that, abandoned call keep rings on agent phones and when one of the agents answers the call she hears busy tone.To reproduce this issue, we made some test calls and hung up the call just befor...

Sami Ahmad · 10-12-2012

Hi All,I have been working on a SRST site in Tokyo Japan. As I understand an INS64 are nothing but a BRI.Customer says that, this INS 64 and analog lines are terminated on xCube SIP server.Hence, I spoke to ISP (NTT) and did enquire about parameters ...

Sami Ahmad · 07-27-2022

I just had a TAC engineer apply the fix on two different deployments. One of them was in production and didn’t have to restart CCX Engine.

Sami Ahmad · 04-01-2019

Reached out to TAC, and engineer provided a hotfix for COBRAS after installing it the errors did not appear again.

Sami Ahmad · 03-12-2019

Did you ever get this resolved? There is no documentation available in admin guide as well. Sami

Sami Ahmad · 12-12-2018

I know this is a long shot, but did you get solution to this?

Sami Ahmad · 09-06-2018

Were you find out more about this? I hear the same from a customer, shortly after upgrading to 11.5Su4. They have about 11,000 users on CUC with users having mailboxes on O365 and on-prem Exchange. The delay is seen only for the O365 users. I am plan...

Member Since	‎06-09-2011 02:56 PM
Date Last Visited	‎02-23-2024 12:04 AM
Posts	66
Total Helpful Votes Received	25

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User Activity

Unity Connection 10.5 on UCS E140S

UCS C220 Virtual Drive configuration Error

Windows Security Update on AQM

Abandoned Call Rings on Agent Phone

Configuring INS 64 on SRST in Japan

Re: File Manager in PARTIAL_SERVICE on PUB - UCCX 12.5 SU2

Re: COBRAS Hot Mode, Unity Connection 9.1

Re: CUAC Advanced 11 Password Recovery

Re: COBRAS Hot Mode, Unity Connection 9.1

Re: Cisco Unity Connection 12.0.1.21900-10 Single Inbox Office 365 Issue