Oh, it was simply in the CCX > System > System Parameters

Great! How can I access the appadmin, maybe from the CUIC?

Hello. From the docs about Voice CSQ Summary Report The Voice CSQ Summary Report presents agent stat...

Hey @Thomas G. Johannesen. Seems like you cannot filter data in the CCX. Thanks!

Ok, thanks. Is it the same for the GUI?

Hello there, I'm just wondering if in the CCX there is a way to restrict data visible to users (both...

Looks like it's a long way and operations into the DBMS (e.g., custom SP) are also involved... is th...

Hi @Thomas G. Johannesen! Thanx for your hint. This is a very good idea to filter out noisy data abo...

A side note about that:Also Cisco "uses" the set enterprise call info + Call Custom Variables Report...

I'm on a CUIC bundled with CCX 12.0.1.10000-24. When I run the "custom call variables report" I see ...

Hi @dekwan, I'm glad to hear that the CCX Team is on it. Regarding your question, I do not remember ...

Thanx for your kind clarification about that.

Hi there. I'd like to play music in the queued branch of the Select Resource Step. I do not want to ...

Hi Denise, thank you again for your kind help. Regarding the server-side validation of calendar data...