If this parameter is changed to make InformaCast Fusion IP Phone panic button work, what will be considered the CUCM Default URL Authentication address? We have been told to change this to get our soft-key panic button to not return "Host not Found" ...

I'm new to UCCX .  I've taken a basic script building course but feel overwhelmed with my first build. Can't get it all straight with what variables I need to build to accomplish an ACD with queuing script.I've searched the internet for help but am w...