Hi there,We have a problem with the attendant console. The operator is always receiving calls, whether he is online or offline, logged in or logged out, even if the attendant console application is closed, the operator is always receiving calls as if...

Hi,We have a UCCX 7 system which holds many IVR prompts, lately we added a new audio prompt to be played if users are waiting in the queue of the IVR.The prompt is being played normally but at some points of the prompt the sound is a little distorted...

Hi All,I need to know how to let a user configure a device profile and subscribe it to the Extension Mobility service. The user now can configure an IP phone and subscribe it to Extentsion Mobility and can add a device profile but the subscription is...