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Echo on Cisco CP-8331

youshi.zhu
Level 1
Level 1

Hello, we have a Cisco conference phone in a large room with a high ceiling. Due to the echo, its hard for the recipient to hear our voices when we speak into it, is there anything that can be done to the phone to reduce the echo? Thank you.

1 Reply 1

Glenn Martin
Cisco Employee
Cisco Employee

Hi Youshi:

Have you tried the wired or wireless microphones?

Wired microphones

These microphones extend the operational range of the Cisco Unified IP Conference Phone 8831 with even coverage around the periphery of the device with 7 feet of additional reach.

Wireless microphones

DECT wireless microphones for the Cisco Unified IP Conference Phone 8831 provide additional coverage with the added flexibility of 300 feet of range.

It moves the mics closer to the person[s] speaking which could reduce the voice-over/echo effect.