7921G/7925G time-zone on CCME

[peterkuric]

Hello

I'm running multiple CCME setups and am finding that all my fixed phones (7911/7931/7961/7965/7970) retrieve their time-zone information from the telephony-service section on the CCME router, which works fine.

However all my wireless phones (7921/7925) seem to show the same time as the router, and do not seem to pick up a time-zone at all. They just show the default time zone (UTC) when I check from the web interface of the phone.

The problem with this is we like to keep all our network infrastructure running on the same time-zone, but of course want the phones to display the time relevant to the local area.

Can anyone help?

Thanks,

Peter

[Rob Huffman]

Hi Peter,

Sadly, as you nicely noted the 792x phones do not use the time-zone command

Troubleshooting Incorrect Time Stamp on IP Phones in Cisco Unified CME

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/troubleshooting/guide/ts_time.html#wp1053981

Usage Guidelines

This command works with the vendorConfig section of the Sep*.conf.xml configuration file, which is read by the phone firmware when the Cisco IP Phone is booted up. Certain phones, such as the Cisco Unified IP Phone 7906 , 7911, 7931, 7941, 7942, 7945, 7961, 7962, 7965, 7970 , 7971, and 7975, obtain Coordinated Universal Time (UTC) from the clock of the Cisco router. To display the correct local time, the time display on these phones must be offset by using this command.

This command is not required for Cisco Unified IP Phone 7902G, 7905G, 7912G, 7920, 7921, 7935, 7936, 7940, 7960, or 7985G.

For changes to the time-zone settings take effect, the Sep*.conf.xml file must be updated by using the create cnf-files command and the Cisco IP phones must rebooted by using the reset command.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_t1ht.html#wp1023398

Cheers!

Rob