The CDR's are logged in a raw format and you would find call duration via the delta between connect & disconnect time - this means you need an external application to parse the CDR output and extract the relevant information.
3) Use a script to look at the CLI output and calculate the above:
show isdn active <<< ACTIVE DS0 usage for PRI calls
show isdn call-rate <<< CALL RATE in calls per seconds (cps) historically
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loadbalancing is one of the more complex items in hardware forwarding. of course we have talked about it many years on cisco live (id 2904) with ever incrementing more detail. and there is the support forum article on loadbalancing.