cisco call manager and ip phone software.

[sarahr202]

Hi everybody.

Does Cisco call manager also include software required for ip phone? Or software for ip phone needs to be installed on tftp server and it does not come with cisco call manager.?

thanks and have a great weekend.

[smehrnia]

Hi Sarah,

by ip phone software, do you mean Cisco IP Phone Agent software?

if  yes, then you need to have Customer Response Solution (CRS) and Call Manager together to setup ip phone software (services).

check this link for further info:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a00801c5765.shtml

plz Rate if it helped.

Soroush.