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Cisco ip phone 9971 registration failed with CME 8.6 on WAN

VAHIDKALHOR
Level 1
Level 1

Dear  Sir

Subject: Cisco ip

phone  9971 registration failed

with CME 8.6 on WAN

I have a WAN  simulation with one Cisco2811 router one Cisco1841 router (connected with fast  Ethernet interface) plus one layer 2  switch.

I upgraded the 2811 IOS to 15.4M and installed CME8.6, when we tried  to add 9971 sip phone If the traffic goes throw LAN (Same subnet- directly from  switch to 2811) everything is fine and the SIP phone (9971) added with no  problem but when I change the subnet and traffic goes throw WAN

( from 1841  routed to 2811 with default route) my phone didn't register.

It will be great  if anybody could help!!

If you can solve my problem, I will be happy to  compensate.

1 Reply 1

Udit Mehrotra
Cisco Employee
Cisco Employee

Try binding SIP to an interface on which Phone can reach (Use "voice service voip" "sip" and then bind)

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Udit