cisco IP Phone issue

[kzahida]

Hello,

i`m facing this days a huge problem with my cisco IP Phone 7914 when i transfer the communication for any staff, the communication will stopped, a second thing , if i have two communication in same time , i can`t transfer nor the first nor the second, at this moment i must stopped one for transferring other

please could you help it`s very urgent

Thanks a lot

Zahida

[Chester Rieman]

Mke sure the phone load you are using matches up with the callmanager version in the matrix here:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm

Hope this helps.