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Syed Akbar Ali
Beginner

How can we disable or di-activate the "Hold Key" feature from Cisco 7970 IP Phone Model ?

How can be Disable the Hold Key feature from Cisco IP Phone 7970 Model .

1 ACCEPTED SOLUTION

Accepted Solutions

Hi

You can try creating a new softkey set and assigning it to the phones.. assuming a linux CCM:

- First go to Device/Device Settings/Softkey Template

- Copy the current softkey set, give it a new name and save it

- Towards the top right there is a 'Configure Softkey Layout' link; hit 'Go' on that

- Select the 'Connected' state, then move the 'Hold' key out of the 'Selected' softkey box

- You may want to do the same for the other 'Connected...' states

Then assign that template to the phones.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

2 REPLIES 2

Hi

You can try creating a new softkey set and assigning it to the phones.. assuming a linux CCM:

- First go to Device/Device Settings/Softkey Template

- Copy the current softkey set, give it a new name and save it

- Towards the top right there is a 'Configure Softkey Layout' link; hit 'Go' on that

- Select the 'Connected' state, then move the 'Hold' key out of the 'Selected' softkey box

- You may want to do the same for the other 'Connected...' states

Then assign that template to the phones.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

Hi

Aaron

Thanks for your feedback, its Helps for me .

I am high appreciated.

Regards

Syed Akbar Ali