09-20-2003 07:20 AM
Hello
I have a scanerio where I need some help. I got my VoIP Network setup and it is working. I would like to add a new service to provide IVR service
Currently my IVR is working as follow
Network Diagram:
PSTN ---> c3640gw ----> Internet
dial-peer voice 416 pots
application prepaid (IVR portion)
destination-pattern 416.......
port 1/0:23
prefix 416
Now I want to have a network as follow
PSTN1 --->3640---Internet----H323-device---PSTN2
IVR is configured on Cisco 3640. I want to configure so that if people calls from PSTN2 and press 9, calls will be forwarded to Cisco 3640 via Internet. How do I then send an IVR signal back to the user to PSTN2?
H323Device does not does not do any authentication no radius. Just for Termination. I can make calls from PSTN2 to PSTN1 no problem via VoIP. But before people from PSTN2 is allowed to call PSTN1, I want them to enter PIN#.
Is this possible? If so is there any sample configuration that will allow me.
NOTE: H323Device won't do any other codec then G.723.1 63Kbps.
Thanks
09-23-2003 12:39 AM
You can configure the application under a voip dial peer and you can force the inbound call to be macthe don the voip dial peer by doing an incoming called-number .
However remember that if you are going to play any audio files, they need to be encoded in the same codec as the call, in your case g723
10-17-2003 11:20 AM
Hi. I found this very interesting. I should configure my GW in the following way:
dial-peer voice 900 voip
description VOIP_IVR
application my_app
incoming called-number 56123
I supouse that I can't use the same TCL of pots peer. Can you give me an example of a tcl for a voip peer?
10-20-2003 10:44 AM
You can use the same applicaiton on the pots o on the voip peer. Only catch is if its on the voip peer, the audio files need to be encoded in the same format as the codec of the call.
12-11-2003 06:33 AM
Thusain, I tried with a TCL used in the pots peer and I get the following error:
App session_voiss_voip, callID 330 Error: can play prompt only on telephony call legs
I use in TCL the command:
set event [playPrompt prompt info flash:welcome_voiss.au]
It seems that playPrompt can't be used in voip legs. Do you know which command should I use instead of playPrompt.
Regards.
12-15-2003 12:47 PM
I answered myself. here is the info if any of you also need this.
You Must use TCL 2.0 and use "media play" command.
02-05-2004 01:49 PM
Hi Miguel
sorry but I don't understand how to use "media play" command, is it necessary to modify the script?
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