how to recover mbrd_e1t1_vic_connect: setup failed on cisco 2811 routers

[nyein chan tun]

Dear All Experts

I have three cisco 2811 routers, Router A has both 4 FXS & 4FXO port , Router B & Router C have 4 FXS port. connect with Alcatel PABX.

Now, the problem is ph lines are down after 3 days or more. Whenever down, i try to refresh voice port , with " shut & no shut " on each routers.Now i face the problem that is whenever i make shut & no shut on Router B site, ph line is ok there. But in Router C site , ph line is down. So i refresh @ Router C site,ph line is ok but in the router B site , ph line is down again.

I try several ways for shut & no shut. i have no idea. i checked log file on Router A , here is

Aug 18 16:03:55.306 UTC: mbrd_e1t1_vic_connect: setup failed

Aug 18 16:03:55.306 UTC: flex_dsprm_tdm_xconn: voice-port(0/3/0), dsp_channel(/0

/0/0)

Aug 18 16:12:56.331 UTC: mbrd_e1t1_vic_connect: setup failed

Aug 18 16:12:56.331 UTC: flex_dsprm_tdm_xconn: voice-port(0/3/0), dsp_channel(/0

/0/0)

Aug 18 16:12:56.335 UTC: mbrd_e1t1_vic_connect: setup failed

Aug 18 16:12:56.335 UTC: flex_dsprm_tdm_xconn: voice-port(0/3/0), dsp_channel(/0

/0/0)

Aug 18 16:14:37.405 UTC: mbrd_e1t1_vic_connect: setup failed

Aug 18 16:14:37.405 UTC: flex_dsprm_tdm_xconn: voice-port(0/3/2), dsp_channel(/0

/0/0)

Aug 18 16:19:40.278 UTC: mbrd_e1t1_vic_connect: setup failed

Aug 18 16:19:40.278 UTC: flex_dsprm_tdm_xconn: voice-port(0/3/0), dsp_channel(/0

/0/0)

Aug 18 16:22:34.597 UTC: mbrd_e1t1_vic_connect: setup failed

Aug 18 16:22:34.597 UTC: flex_dsprm_tdm_xconn: voice-port(0/3/2), dsp_channel(/0

/0/0)

Aug 18 16:36:37.065 UTC: mbrd_e1t1_vic_connect: setup failed

Aug 18 16:36:37.065 UTC: flex_dsprm_tdm_xconn: voice-port(0/3/0), dsp_channel(/0

/0/0)

So give me advise & guide to recover this problem . I have really big problem now. help me!

thanks a lot

[Steven Holl]

Can you post a 'sh ver?'  There are some bugs associated with this.

[nyein chan tun]

Here it's sh ver .All three routers are same version , flash, model except RouterB & C has only 4 FXS voice interface.

RouterA#sh ver
Cisco IOS Software, 2800 Software (C2800NM-SPSERVICESK9-M), Version 12.4(8), RE
EASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2006 by Cisco Systems, Inc.
Compiled Mon 15-May-06 14:54 by prod_rel_team

ROM: System Bootstrap, Version 12.3(8r)T7, RELEASE SOFTWARE (fc1)

RouterA uptime is 12 weeks, 1 day, 23 hours, 11 minutes
System returned to ROM by reload at 08:59:03 UTC Wed May 26 2010
System restarted at 09:01:16 UTC Wed May 26 2010
System image file is "flash:c2800nm-spservicesk9-mz.124-8.bin"

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco 2811 (revision 53.51) with 251904K/10240K bytes of memory.
Processor board ID FHK0949F1W9
2 FastEthernet interfaces
4 Serial(sync/async) interfaces
4 Voice FXO interfaces
4 Voice FXS interfaces
DRAM configuration is 64 bits wide with parity enabled.
239K bytes of non-volatile configuration memory.
62720K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

RouterA#sh flash
-#- --length-- -----date/time------ path
1     26725176 Dec 2 2005 09:30:24 +06:30 c2800nm-spservicesk9-mz.123-11.T8.bin
2         1646 Dec 2 2005 09:39:00 +06:30 sdmconfig-2811.cfg
3      4052480 Dec 2 2005 09:39:22 +06:30 sdm.tar
4       812032 Dec 2 2005 09:39:38 +06:30 es.tar
5      1007616 Dec 2 2005 09:39:52 +06:30 common.tar
6         1038 Dec 2 2005 09:40:06 +06:30 home.shtml
7       113152 Dec 2 2005 09:40:18 +06:30 home.tar
8       511939 Dec 2 2005 09:40:32 +06:30 128MB.sdf
9     28532876 Jul 5 2006 05:12:32 +06:30 c2800nm-spservicesk9-mz.124-8.bin
10       10829 Aug 9 2010 14:03:44 +06:30 tftp

2228224 bytes available (61788160 bytes used)

it seems to be upgrade IOS version 123--11.T8  to 124-8 . I'm not exactly know the history of these routers.

[Steven Holl]

You are hitting an old known bug:

CSCse34097
Calls through PRI / BRI show mbrd_e1t1_vic_connect: setup failed errors

Upgrade to the latest mainline release,12.4(25c).