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need help: why call was rejected by Cisco 5300

mizimizimizi
Level 1
Level 1

I tried to make a call from PSTN to 5300, but the call always was rejected. The following is the information of debug ISDN q931, please help me to find our where is the problem, many thanks!

************************

Jun 10 20:19:10.586 : ISDN Se1:15 Q931: RX <- SETUP pd = 8 callref = 0x0087

Sending Complete

Bearer Capability i = 0x9090A3

Standard = CCITT

Transer Capability = 3.1kHz Audio

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98381

Exclusive, Channel 1

Progress Ind i = 0x8A81 - Call not end-to-end ISDN, may have in-band info

Calling Party Number i = 0x0083, '8261987'

Plan:Unknown, Type:Unknown

Called Party Number i = 0x80, '3009'

Plan:Unknown, Type:Unknown

Jun 10 20:19:10.598 : ISDN Se1:15 **ERROR**: accept_incoming_csm_call: modem problem Requested circuit/channel not

available(0x2C): b channel 0, call id 0x87

Jun 10 20:19:10.602 : ISDN Se1:15 Q931: TX -> CALL_PROC pd = 8 callref =0x8087

Channel ID i = 0xA18381

Preferred, Channel 1

Jun 10 20:19:10.602 : ISDN Se1:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x8087

Cause i = 0x80AC - Requested circuit/channel not available

Jun 10 20:19:10.622 : ISDN Se1:15 Q931: RX <- RELEASE pd = 8 callref = 0x0087

Cause i = 0x8295 - Call rejected

Jun 10 20:19:10.626 : ISDN Se1:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x8087

8 Replies 8

kobyb
Level 1
Level 1

can you please send the output of the following commands:

sh vfc 1 v v

sh isdn st

Many thanks! Please find the information below:

SG-3>sh vfc 1 v v

Voice Feature Card in Slot 1:

VCWare Version : 11.32

ROM Monitor Version: 1.3

DSPWare Version : 4.1.32

Technology : C549

VCWare/DSPWare version compatibility OK

SG-3>sh isdn st

Global ISDN Switchtype = primary-net5

ISDN Serial0:15 interface

dsl 0, interface ISDN Switchtype = primary-net5

Layer 1 Status:

ACTIVE

Layer 2 Status:

TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED

Layer 3 Status:

0 Active Layer 3 Call(s)

Active dsl 0 CCBs = 0

The Free Channel Mask: 0xFFFF7FFF

Number of L2 Discards = 0, L2 Session ID = 0

ISDN Serial1:15 interface

dsl 1, interface ISDN Switchtype = primary-net5

Layer 1 Status:

ACTIVE

Layer 2 Status:

TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED

Layer 3 Status:

0 Active Layer 3 Call(s)

Active dsl 1 CCBs = 0

The Free Channel Mask: 0xFFFF7FFF

Number of L2 Discards = 0, L2 Session ID = 0

ISDN Serial2:15 interface

dsl 2, interface ISDN Switchtype = primary-net5

Layer 1 Status:

DEACTIVATED

Layer 2 Status:

TEI = 0, Ces = 1, SAPI = 0, State = TEI_ASSIGNED

Layer 3 Status:

0 Active Layer 3 Call(s)

Active dsl 2 CCBs = 0

The Free Channel Mask: 0x00000000

Number of L2 Discards = 0, L2 Session ID = 0

ISDN Serial3:15 interface

dsl 3, interface ISDN Switchtype = primary-net5

Layer 1 Status:

DEACTIVATED

Layer 2 Status:

TEI = 0, Ces = 1, SAPI = 0, State = TEI_ASSIGNED

Layer 3 Status:

0 Active Layer 3 Call(s)

Active dsl 3 CCBs = 0

The Free Channel Mask: 0x00000000

Number of L2 Discards = 0, L2 Session ID = 0

Total Allocated ISDN CCBs = 0

the DSP and the D-channels seem to be up and ok. can you please send me the dial-peer configuration?

I'm new to this. How can I get the infomation?

first try to explain me exactly what you want to do. when the call comes from the PSTN where do you want to send it?

the dial-peer section is located in the buttom of the show run output.

When 5300 received a call, it will accept the call and reponse with a voice welcome message, just like what every call card service providers do. But when I made the call, it was rejected by 5300.

I run the sh run command, it returns a long text about the dial-peer, so I can only paste part of it:

!

dial-peer voice 88991673 voip

preference 3

destination-pattern 673T

session target ipv4:215.10.100.*

tech-prefix 3267

!

dial-peer voice 88991855 voip

preference 3

destination-pattern 855T

session target ipv4:215.10.100.*

tech-prefix 3267

!

dial-peer voice 889911 voip

preference 3

destination-pattern 1T

session target ipv4:215.10.100.*

tech-prefix 3267

!

dial-peer voice 8899145 voip

preference 3

destination-pattern 45T

session target ipv4:215.10.100.*

tech-prefix 3267

you are missing the codec configuration on the VOIP dial-peers and i don't know if it was in purpose or not, but the last ocetc of the IP should be the host (not *).

please attach the debug output of "debug voice ccapi in".

debug voice ccapi in:

--------------------------------

Jun 12 19:41:12.116 : //-1/xxxxxxxxxxxx/CCAPI/cc_handle_periodic_timer: Ca

lling the callback, ccTimerctx - 0x625500C0

Jun 12 19:41:12.116 : //-1/xxxxxxxxxxxx/CCAPI/ccTimerStart: ccTimerctx - 0

x625500C0

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