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Phone in SRST mode does not dial translated digits out

oldcreek12
Level 1
Level 1

Hi,

We have a C2901 in remote office acting as voice gateway to local PSTN, office phones are registered to corp CUCM and then fall back to SRST mode during WAN outage. We have 4 digit internal extensions, I configured on C2901 a dial-peer that translates dialed internal 4 digit to HQ to 11 digits that can be routed through C2901's PRI/PSTN connection, i.e. x1234 is translated to 1-408-123-1234 which is my DID number in HQ. When I dial x1234 from remote office phone during SRST, the phone will display the actual number dialed is 14081231234(which means that the translation part is working properly),  but the digits were never dialed out, the phone gives dial tone, seems to be waiting for digits to be entered. If I dial 14081231234 directly, it also works fine. Why could be the problem?

Thanks,

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