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Problem with installing cmterm-android_8.6.2v17.cop.sgn COP file in CUCM 8.6

CyrusKhoshg
Level 1
Level 1

Hi

I'm using CUCM 8.6 and i have a problem with Cisco Jabber for Android.I'v downloded

cmterm-android_8.6.2v17.cop.sgn file from Cisco site and placed it in my FTP server.When i try to install this COP file in CUCM using

Cisco Unified OS Administration>Software Upgrades > Install/Upgrade,although my FTP server is accessible from my CUCM server,it shows this message

"No valid upgrade option were found".

I tried this process using local DVD/CD but the same message was shown.

Can anybody help me why the CUCM shows this message and how can i solve this problem??

Thanks.

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Wrong forum, post "Voice - IP telephony'. You can move your post using the actions panel on the right.