Re: Unable to Register Third Party SIP with CME

Danik Therrien · ‎03-03-2018

Here is the logs:

Mar 3 17:45:42.286: %SYS-5-CONFIG_I: Configured from console by admin on vty0 (192.168.50.53)
Mar 3 17:46:10.699: voice_reg_get_reg_expires_timer: no voice register pool found
Mar 3 17:46:10.707: voice_reg_get_reg_expires_timer: no voice register pool found
Mar 3 17:46:10.707: VOICE_REG_POOL: Register request for (798110) from (192.168.50.53)
Mar 3 17:46:10.707: auth absent

Mar 3 17:46:10.707: VOICE_REG_POOL: key(7E67F8430001939C) added to nonce table
Mar 3 17:46:10.707: VOICE_REG_POOL: Contact doesn't match any pools
Mar 3 17:46:10.707: VOICE_REG_POOL: No entry for (798110) found in contact table
Mar 3 17:46:10.707: voice_reg_get_phone_index_from_contact: No contact list
Mar 3 17:46:10.715: voice_reg_get_reg_expires_timer: no voice register pool found
Mar 3 17:46:10.719: VOICE_REG_POOL: Register request for (798110) from (192.168.50.53)
Mar 3 17:46:10.719: VOICE_REG_POOL: Contact matches pool 5 number list 1
Mar 3 17:46:10.719: VOICE_REG_POOL: Contact mac is different from pool config mac
Mar 3 17:46:10.719: VOICE_REG_POOL: No entry for (798110) found in contact table
Mar 3 17:46:10.719: voice_reg_get_phone_index_from_contact: No contact list
Mar 3 17:46:20.095: EVENT: 4 node in nonce tree obsolete
Mar 3 17:46:20.095: VOICE_REG_POOL: deleted key(1ADBC02000017D07) from nonce table
Mar 3 17:46:20.095: VOICE_REG_POOL: deleted key(72692A7E00017ADA) from nonce table
Mar 3 17:46:20.095: VOICE_REG_POOL: deleted key(C340897300017F60) from nonce table
Mar 3 17:46:20.095: VOICE_REG_POOL: deleted key(E63D7EF100017A85) from nonce table
Mar 3 17:46:22.948: voice_reg_get_reg_expires_timer: no voice register pool found
Mar 3 17:46:22.956: voice_reg_get_reg_expires_timer: no voice register pool found
Mar 3 17:46:22.956: VOICE_REG_POOL: Register request for (798110) from (192.168.50.53)
Mar 3 17:46:22.956: auth absent

Mar 3 17:46:22.956: VOICE_REG_POOL: key(E803145D00019865) added to nonce table
Mar 3 17:46:22.956: VOICE_REG_POOL: Contact doesn't match any pools
Mar 3 17:46:22.956: VOICE_REG_POOL: No entry for (798110) found in contact table
Mar 3 17:46:22.956: voice_reg_get_phone_index_from_contact: No contact list
Mar 3 17:46:22.964: voice_reg_get_reg_expires_timer: no voice register pool found
Mar 3 17:46:22.964: VOICE_REG_POOL: Register request for (798110) from (192.168.50.53)
Mar 3 17:46:22.964: VOICE_REG_POOL: Contact matches pool 5 number list 1
Mar 3 17:46:22.964: VOICE_REG_POOL: Contact mac is different from pool config mac
Mar 3 17:46:22.964: VOICE_REG_POOL: No entry for (798110) found in contact table
Mar 3 17:46:22.964: voice_reg_get_phone_index_from_contact: No contact list
Router#

Here is the config

voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
fax protocol t38 nse force version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
bind control source-interface GigabitEthernet0/0.51
bind media source-interface GigabitEthernet0/0.51
registrar server expires max 3600 min 1800

voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g729r8
!

voice register global
mode cme
source-address 192.168.51.254 port 5060
max-dn 20
max-pool 50
load 7841 sip78xx.11-5-1-18
authenticate register
authenticate realm cisco.com
timezone 12
url directory http://192.168.51.254/localdirectory
tftp-path flash:
create profile sync 0002604654112027
ntp-server 192.168.51.1 mode directedbroadcast
auto-register

!

voice register dn 10
number 798110
name Radio 1
label 798110

!

voice register pool 5
busy-trigger-per-button 2
id mac 0000.0000.0001
dtmf-relay sip-notify
number 1 dn 10
username 798110 password 798110
codec g711ulaw

!

interface GigabitEthernet0/0.51
description Voice vLAN
encapsulation dot1Q 51
ip address 192.168.51.254 255.255.255.0

!

What am I missing?

R0g22 · ‎03-05-2018

I believe you are running a more recent CME version. 3rd party phone registrations won't work with MAC auth and in the logs you can see the exact same thing happening. Your pools are referencing a dummy MAC of all 0's while the CME is trying to auth based on MAC.

Configure your pool with "device-id-name" instead of "id mac".

Danik Therrien · ‎03-07-2018

Would you happen to know what I should put for an ID?

Anything? The IP?

R0g22 · ‎03-07-2018

It really depends on the 3rd party phone you are using. For example with Xlite, Bria, Jitsi they have a User ID field. So you match that with the ID. I know these are just softphones but I don't really know what you are using.
See if there is some sort of a ID that needs to be added on your phones. Usually this is a mandate. Check in the Registrar section or something related to Account etc.

fblackfire · ‎11-21-2018

Hi,

I´m getting the same error messages when I´m trying to register a Cisco IPC (Version 8.6.5.0) to the CME (Version 12) via SIP.

I already tried the proposed solution using the "id device-id" instead of "id mac":

voice register pool 1
busy-trigger-per-button 1
id device-id-name SEP000011112222
type 7970
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username 9001 password 9001
no vad
!

voice register dn 1
number 1111
name Test
label Test

... but the CIPC phone is not recognized by the CME in this case.

Any ideas?

Thanks!

R0g22 · ‎03-07-2018

This is a defect. I thought I had added it previously just to realize that I did not -
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvg54074/?reffering_site=dumpcr

Workaround is to use the command I highlighted or downgrade to CME 11.5 or lower.