cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
447
Views
0
Helpful
0
Replies

Urgent priority on a ! pattern

helloguys
Level 1
Level 1

I understand what "urgent priority" does.  I also understand what ! does in a route pattern.  But when they were put together, I'm confused.

! is usually used on variable length dial strings, e.g. international dialing.  CallManager usually wait for inter-digit timeout on a "!" pattern.  So what's the point of having "urgent priority" checked on a "!" route pattern?

I did some tests and found the result quite interesting.  I set up the call flow so that it goes through translation pattern first, then it goes through route pattern "!".  The result is:

  • If I have urgent priority is not set on "!" route pattern, inter-digit timeout occurs.
  • If I have urgent priority is set on "!" route pattern, inter-digit timeout doesn't occur.

But why?

RoutePattern.png

0 Replies 0
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: