Hi -
I just upgraded my UC 520 to 8.6.1 and used the setup wizzard in CCA 3.2.2 to configure the device.
My Auto Attendant plays the prompt I chose during the wizzard setup, but non of the options I set work.... (Press 2 for .... 3 for ... etc)
Cisco support is telling me that CCA and the CUE GUI can't modify a system AA script, and I need to download and install the script editor.
However, that is not part of the UC install.
Is there anyone who can help me fix: ...
1. Why my AA isn't responding to the prompts.
2. How I can chnage the prompt actions
THANKS!
Greg
