Voice Systems and Accessories - Small Business

I have a Cisco RV325 Router as gateway. I have IP phones SPA 303. When the internet goes down at the wan 1 and wan 2 begins as a backup. All IP phones are put amber. When WAN1 is restored, the IP phone stay amber. I have to reboot 5 or 6 times each d...

We have a UC560 with 504G and 525G2 (remote) phones.One of my remote users brought a 525G2 back saying it was stuck downloading XML files and was not usable.  I checked the phone and CCA 3.2(3), and it shows a firmware version of 7.5.5a.  All the oth...

Was curious if we could specify the line a key on the 500DS should use.  The reason for this is that theres different PBX's connected to this phone. Example:Key1: fnc=sd;sub=ext@$PROXY  (Use Line 1 of 525G2)Key2: fnc=sd;sub=ext@$PROXY2 (Use Line 5 of...

Hello SC I am looking to downgrade the firmware of a new SPA525G2 phone from 7.55 to 7.52A This is to work with my hosted VOIP provider This new phone is not allowing my to load the older firmware.  I have done this on other phones so is this somethi...

Hi I registered with VOIP provider and they game the the configuration  for Cisco VOIP I made the sitting but i faced a problem when i pick the phone i hear the normal tone for 1 second the start give me busy tone i e-mail there technical support the...

Successfully configured SPA9000 PBX with two VoIP providers setting Voice->Line 1/2 parameters. One phone set is connected to FXS 1 (or FXS 2) port and able to chose the proper VoIP provider when making outbound calls.Issue is that once outbound call...

I apologize for misuse of terms, we're new to the VOIP world.We have the following setup:Outside line to SPA3102 Line jack.Handset on SPA3102 phone jack.Linux computer running Asterisk on Ethernet port, static IP. The system is a custom frontend to a...

Hello,my voip adapter phone 1&2 ports do not have solid lights.how do you fix this?

HelloI'm installing a Cisco SPA 525G2 -5Line ip phone but i'm unable to successfully register the phone. When all configuration are saved .. I still get the following error message :++++++Registration State:    Failed - Not Reachable++++++Can someone...

Hello,I bought a Cisco 303 phone from ebay. It came in, and I went to set it up. However, soon after I realized I was unable to activate it because the previous owner of this phone set a password on it. We have contacted the previous owner and have r...

Has anyone experienced the call park light showing up incorrectly.  I've seen this on a few UC500s when the call park light is on, but there is no current person on the line.  It seems like the call light or the call park status won't clear.In this c...

I'm sure my terminology is wrong, sorry. So we have a uc540 with 2 pots lines. Sometimes someone will want to transfer a call to their cell phone or do a teleconference.If a teleconference is started between two pots lines and one internal phone, and...

We are small business with two users and have no need to use a passcode when retrieving voicemails from the phone. Can we  simply press the email button on the phone to retrieve voicemails without entering a passcode ?

We are small business with two users and have no need to use a passcode when retrieving voicemails from the phone. Can we  simply press the email button on the phone to retrieve voicemails with entering a passcode ?

I'm using FreePBX with Grandstream phones.  I have FreePBX configured to allow Listen *222ext#, Whisper *223ext#, and Barge *224ext#.All I have to do is dial *222 plus the extension and I can Listen in on a call. Works great. My problem is we just pu...