Voice Systems and Accessories - Small Business

I have a BroadSoft system with SPA508 phones . Some phones show domain name as part of the caller id ex: 2010@abc.com,  so when i try to dial a missed call it sounds busy because it tries to dial 2010@abc.com instead of 2010.Not all the phones in the...

Hi,I have 3 analog lines coming into UC540.  Been working fine for three years.I had been using AutoAttendant but the client just added a receptionist so I have sent the lines to her extension.  Line one incoming sometimes rings once at her extension...

We have old PSTN analog cable used for PABX, and we want to connect it to Cisco Voice Gateway , it can be connected via FXO card but the problem is we used 10 analog lines for getting simultaneously calls, is it possible to be solved via FXO cards? o...

UC320W v 2.2.2(1)Recently switched from SIP provider to local cable provider using phone line adapters with 4 FXO ports into the UC320.When i call into the UC320 externally i see the following in the external call records logTimestamp: Trunk: Directi...

So I have a bunch of these deployed, and they're starting to make me go insane. Just lots of little problems that never go away. Heres the scenario;1 SPA232D Base3 SPA302D Handsets2 Registered DECT lines (Same number)---------------------------------...

Hello,What recomendataions do people have when it comes to headsets for the SPA series?Ideally we would like them that connect to the headphone jack on the phone.

I just had a client with a UC320 phone system explain this happening to him:He (client) was on the phone talking with a restaurant and making a reservation.  Another party (a plumber) had called the office main #, got the AA, and entered my client's ...

We have a customer with an outdoor viking door intercom connected to the FXS port of the UC320.It has been intermittently working -- works one day, then not the next.They report that when the button is pushed they get a red light and silence (versus ...

        Hi,             We are having UC560 in our company. suddenly our cue has stopped working.unable to reach cue..its giving fast busy tone but in CUE "service-module integrated-Service-Engine 0/0 status".. everything is up.when i am trying acces...

Hello, I am using SPA504Gs with FreePBX and when I forward calls to a DID associated with an extension (i.e. 1003) the transferred calls fail because the SPA504G is including a SIP Diversion header in the Contact field that is unrecognized by our SIP...

I have two sip servers, primary and backup.  Sometimes calls come to the backup server even though the primary is still connected to the SPA122.All of my phones will register with a primary and a backup server at the same time so both paths are valid...

I have a few employees who need to call into vendors who require many key strokes to get to the department we call every day.  For example these employees need to dial "1-800-555-1212" then after a 5 second pause "3" then after a little pause "443586...

I have a customer that has 23 SPA 508G phones at a location running firmware version 7.5.5. We are not using the Cisco VoIP switch but one from a company called Netsapiens. This customer just wants all phones to ring until answered so they don't want...

Hello everyone!     I'm creating software for control spa phone: make calls, control calls, viewing incoming, outgoing and etc.    One problem, what I'm solution not found is: how get current ringing lines via http request?    Maybe exist a method li...