Voice Systems and Accessories - Small Business

                   I am trying to configure the WAN port to two Internet sources, one primary and one backup. I have no problems building two VLAN subinterfaces on the WAN port of the UC520 using CLI. However CCA will not allow me to build a port wit...

I am replacing the server that currently hosts the CallConnector server software.  I have installed the software on the new server and tried to enter the serial number.  When I entered the serial number I was told that it was already activated.  That...

Hi, hope some body can help with this problem:We have fritz.com as IP telephony provider. We have two DECT phones with extensions **610 and **611 (assigned by the system), and two Cisco SPA509G with extensions **620 and **621 (also assigned by the sy...

HiI have SPA8800 routing 2 PSTN lines to our Asterisk Server. The PSTN lines are configured as Incomming Trunks in Asterisk and all functions work as expected. My problem is consistently poor voice quality on the outgoing voice only. i.e. When we tak...

El esquema de conexión para el servidor de VoIP consta de CUCM conectado a un Gateway (Router) que realizara las funciones de CUBE (Cisco Unified Border Element) para que pueda conectarse con 5 Proveedores SIP mediante SIP Trunks, la duda que se tien...

We just purchased an UC320W before the last purchase day and we want to use it in a small office in Colombia but we cannot find the option for the dialing plan, is there a way to modify it or what can we do, it is a brand new unitSent Cisco Technical...

Have a client that would like to press 0 to transfer out of the VM back to the person who transferred the call rather than to the receptionist.  Doesn't seem to be an option in CCA.  Just wanted to clarify whether it's even possible.Thanks!

Hi,  our current outgoing translation rules for our PRI look as follows -!voice translation-rule 85 rule 1 /842/ /40778XXXX/ rule 2 /835/ /40747XXXX/ rule 3 /836/ /407472XXXX/ rule 4 /837/ /407472XXXX/ rule 5 /838/ /407781XXXX/ rule 6 /839/ /407781XX...

I have a UC540 with an analogue PSTN line with caller ID activated on that line. When I use a standard fixed telephone on the above PSTN line, I can see the number of the person who is calling me (Caller ID).When I connect the same analogue PSTN line...

Hey guys,We have been having some strange things with our UC520 lately, so I built up a UC540 as a backup, and then rebuilt our UC520.  Both of these systems are exhibiting the same behavior on all inbound SIP calls that are routed directly to our AA...

Hello All,I have Cisco UC500 as voice gateway for Cisco CUCM. I need to block a few incoming numbers based on calling number. I have FXO voice ports with connection plar to 588 and VOIP dial peer with destination patter 5.. (to CUCM extensions). When...

Our company recently aquired the SPA504G phones, and the tech support through the installers are telling me that there is no way to have the phone audibly ring if a second call comes in on one handset.A quick search of these forums only popped up one...

I have a problem with spa502g.I boot it, and configure ip on it (static ip)after that, i set sip account on it and rebootnow, phone don't booting, cyclically it is restartedIt write on screen: Initializing Network, for 5 second, after that it rebooti...

Hi,We moved to a new location and using comcast as ISP. I was setting up the phone system today and met a few problems.1. First of all, all the phones are connected and working(total of 4), but I can only see 3 of them showing up in the CCA. Whats ha...

Hi all,Our ucs560 is working fine, today I needed to add a few new users, our internal user extensions use the range 820 thru 867 or so. I added the new extensions 880-884. Internal calls back and forth between these new extensions and other existing...