Voice Systems and Accessories - Small Business

I am having a real problem installing CCA on a windows 7 64 bit machine.  It keeps having issues with the post install instructions right after creating unistall point.  It looks java related.  Its a really long message.  I have tried version 3.2 and...

Hi guys,I've got a little problem here. My auto-attendant couldn't run in my UC500.Here I give you a little command I took from my UC500:dial-peer voice 2003 voip description ** cue auto attendant PSTN number ** translation-profile outgoing AA_Profil...

We updated the UC540 to the latest release and have a remote office connected via VPN (ezvpn config on remote router). The SPA525G2 at the remote site is able to connect to the UC540 and make both internal and external calls properly. However, the 99...

Would like to hear from Cisco:Is there still development in progress on Cisco Smart Call Connector, the advanced client, server and operator involving compatibility and support for Windows 8 / Outlook 2013 / and IE 10 32 and 64 bit ?Please vote this ...

Hi guys,     We currently have a UC540 and are looking to incorporate an ASA 5505 for site-to-site VPN connections.  Becasue the UC540 only supports VPN 'clients', we want to use the ASA to allow site-to-site VPN connections for SCCP phones that don'...

Hey guys,one of our newly bought Cisco SPA504G worked for several days, then the employee moves the desks, so we unplugged the phone and replugged it on the new side. From then on it seems like it's not booting at all. If you plug in the AC the only ...

I've been troubleshooting a problem with an extension that would not ring even though it was logged into varoius queues. Even calls directly to that extension would not cause it to ring.I deleted the extension 102 and recreated but still no luck.I de...

Hello, a remote field tech is probably tired of playing johny-jumpup to physically reset ata's.I want to spare the poor fellow, (and myself), but their seems to be no documentation on how to power cycle an SPA122 remotely.How might one go about this ...

Hello,I have my DSL modem connected to the "Internet" port of my UC320.  I sometimes, more often than I like to actually, need to connect to the modem to restart update passwords etc.If am connected to the UC320 I can not reach the IP address of the ...

HiA customer has the issue, that incoming calls gets signalled but canceled after the handset ist liftet. SIP provider says, that the UC320 is configured with 30ms as ptime in the SDP header and ask for modifying this value to 20 ms.Any chance this c...

On the UC320, is it possible to block outgoing Caller ID; if so how?ORis it possible to assign one telephone number as the outgoing Caller ID; if so how?

Hello,I am new to both this forum and managing our phone system.  I have run into a bit of trouble getting our recently purchased SPA2102 to fully function with our Skype Connect SIP account:Our setup: Cable modem -> Cisco/Linksys router (E1200) -> S...

Hi, I've got a couple of SPA 303 phones hooked up to my UC 320W. I'm having issues making conference calls.I have a blend setup as follows:2 Vonage lines as seperate Shared FXOs, and a local land line set as the default outbound trunk for all users (...