Voice Systems and Accessories - Small Business

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I have configured the following dial peers on my UC560. I can call out but when a call comes in, it doesnt get to the analog telephone on the voice port 0/0/0.What am I not doing well?dial-peer voice 1 potsincoming called-number .direct-inward-dialpo...

NelsonCBN by Beginner
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Hi,after a software pack update on our UC520 no conferencing are available for the phones? I call internal with my colleague and I click to Conference on my Phone and dial a external number. After that I have the external call on my phone and the int...

I know that "The Business Edition 6000 Cisco Unified Contact Center Express supports up to 100 concurrent call center agents with agent-based service" but .... How is this enforced? can 110 or 120 Agents concurrent be loged in if there is available c...

I have a UC540 with a VIC2-4FXO installed for a total of 8 FXO ports and 7 SPA525G2 phones.  When placing or receiving calls on any port there is noticeable static / noise in the background.  I've verified with a plain analog phone that the lines sou...