Voice Systems and Accessories - Small Business

Hi peeps, so i have discovered that SCC Advanced Client 2.2 (current release version)  is not fully compatible with Microsoft Office 2014.So far:Tab on ribbon does not install properly/in the right place. Its listed under 'Add-Ins' tab which makes it...

I'm proposing a BE3000 solution for a local non-profit with two offices and approximately 60 users. They have an ASA5510 at the main site and and ASA5505 at the remote site. Can ASA5510 and ASA5505 be used as an edge device for a BE3000 centralized m...

Dear Cisco-Team,There are already some threads open regarding the implementation of new features. Some of them are maybe not more actual, so I open a new discussion to have hopefully answers on the following feature requests:PPTP-Implementation: It's...

The client has a UC520-32U-8FXO-K9 with license upgrade: uc500-48u-upgrade. The client needs to know how many Softphone licenses should be purchased counting they are associated with existing extensions. We are requiring about 5 softphone licenses fo...

Hi,I have this ATA unit that quite often, after 600 seconds, hangs up the call while the FXS is still off-hook. I ran into a similar issue with an SPA9XX phone long time ago where the phone was restarting itself regardless of it being on a call or no...

Hi, After having issues with some SPS525G2 phones due to their restriction of handling max 2 calls we replaced them with 7965 phones. That solved the issues with we were previously experiencing with the SPA5252G2 phones (network errors, "blind" call ...

I just set up a bunch of SPA303 phones.  The users wanted an intercom feature, so I set the phones to Auto Answer, created special extensions which add the SIP Header "Call-Info:;answer-after=0", added softkeys that speed dial those extension.  Voila...

Hi,I need help from the community Cisco. I run a +40 people Call Center for almost 3 years now. I use 7  modules of Cisco VoIP 8ports Technology Gateway  , and 7 Broadband Internet  connections using Wireless-N ADSL2+ (10Mb download/ 1Mb upload). We ...

We've had a request from a UC320 customer who had professional voice audio done for AA's and MOH. They want to also have the same service produce the same 'golden throat' audio for several group (general) mailbox announcments. I dont see a way to do ...

This reference (from public site) states (3) AA and (10) Hunt groupshttp://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps7293/reference_guide_c07-566560.htmlThis (harder to find document in supportforums) references (5) AA , but it do...

I have certain users that need to know what PRI channel a call is coming in on for emergency/911 trace info.I found that they can see this info if they have access to the "Show diagnositic log" at this address on the UC http://10.1.100.1/exec/show/lo...

I have a Linksys SPA-942 with a missing desk stand.  Does anyone know where I can purchase one?  All I need is the desk stand, but can't find any place to purchase.  Thank you.

I've searched everywhere but for some reason the PAP2 and SPA2100 are not listed in the Cisco firmware download section. I found PAP2T and SPA2102 but not PAP2 and SPA2100. I did find firmware version 3.3.14 for SPA2100 in the forum but it's not the ...

Hello,We have an Cisco UC540W-BRI-K9 and now we have a new ERP (Sage) which is compatible with TAPI protocol.What do I need to add telephony feature in our ERP (clic to call) ?The UC540 is natively compatible with TAPI protocol to control an IP Phone...