I wish to upgrade the firmware for my SPA 504G (currently sitting at 7.4.3A). However, despite tearing apart my office I cannot find the CD that came with the phone. To make matters worse, the computer on which the software was originally installed w...
Hello, please assist if you can.I have been trying to do a config backup via cca on 2 separate UC540W, both of them return this error message; Any idea why this is occuring, and suggestions on how to get pass this?
Hi everyone,I have a spa509 phone that belongs to a hunt gruop. Usually, 'Logged out from hunt group' message is shown, but nobody has pressed HLog softkey. So they have to press it to Log the phone again into the hunt group. The system is an uc560....
I've run across a major issue with these units with regard to DTMF. They DO NOT filter the user's tones when dialing towards something that needs DTMF. Our gateways and SIP providers expect DTMF to be sent via AVT (RFC2833). What's happening is th...
Hi All,Firstly I hope you are enjoying the holiday season and spending time with family and friends...I have a quick question: Is it possible to configure the UC520 and one of the ports to be PPPoA and act as an ADSL Modem?If so could someone point m...
Problem: When the BE-3000 sends an email to a user with a voicemail attached the subject is "Message from Unknown sender (145)". Is there a way to change the subject line to show somehting else? The From and To lines are correct. Thanks in advance!
Hello all,I am about to have a BE3000 installed at our new facility. I understand Cisco is working on a lot of functionality and bug fixes in the next release (8.6.5). I was just curious if there is timeline for how often updates are released? Thanks...
Hi,I tried to understand if it was possible to use even though it is not indicated that it is supported! I tried, but I can not even complete the initial cfg :-( ...and looking in the log, I see:On the ipad's side:553 ERROR [2ffaf000]- [csf.ecc-wrapp...
We typically deal with UC500, but our customer needs at least 8 Auto Attenendants. What is the maximum number? Trying to determine if the BE3000 can handle this or we need to consider the BE6000.
We have a UC560 on which I just enabled Unified Messaging. I cannot sem to connect to port 143 (standard IMAP port) from our computers. Here's a quick rundown of the setup:Our network is on a 192.168.230.x subnet with a Microsoft TMG Server acting as...
Prior to doing a full upgrade of my UC560, I attempted to use CCA to do a backup of my configuration, voicemail, etc. The process seems to get fairly far (backing up CUE), and then CCA informs me that the backup failed.I was getting "%SYS-2-BADSHARE...
My Time Warner Digital Voice service uses the Motorola Surfboard SBV5322 Digital Voice Modem. This modem maintains the phone number provisioning information for this site and only accepts analog devices. I've been told that the UC320W can be used w...
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