Voice Systems and Accessories - Small Business

I know it's 24 mailboxes, but we have a client who has 15 users, but only 3 or 4 are ever in the office. How do you setup the other users so they have an extension and it just goes to VM? In other words, they're not going to hang 15 phones out there ...

Hello,   I've got a strange behavior on the UC320 system where the phones get an IP address from the VOICE side DHCP server OK, but the phones reside in the data VLAN id.This behavior occurs when the phones are directly connected to the UC320, or my ...

Hi,I have an issue where the UC320W config utility is not accessible in IE9 but it works fine on the same PC on Google Chrome or Safari. I get a HTTP 404 Not Found error on IE9.UC320W is running a static IP.Any ideas?Trent

After TS for hrs, we discovered that basically the LDAP (optional) configuration fails for no good reason, since we finally gave up with UPM and configured CUCM for LDAP, and it worked like a champ.           

Hi:I am configuring a system for a small office with 504g and uc320, on 504g, I press the vmail button, enter the option for recording message for different senarios, like " out of office", " I am busy", ...." greetings",  now the question is how I a...

I have a Cisco 521 that is connected to a UC520 system.When the phone boots, it says initializing network, and successfully gets an IP via DHCP, but then phone just shows an X on the screen.Can anyone please help me troubleshoot this means?Thanks!

Hi Everone,Has anyone tested a Plantronics headset with the new SPA504G ??? if so which one works or does anyone know of a compatable headset with these new SPA5XX IP Phones.Many ThanksJ

I wanted to share an issue I ran into, that took me a while to figure out.  Too sumarize, I had no issues installing and accessing all VMs for CUCM, UC, and CUPs as you normally would.  I had them configured with a 7 character application pw, which i...

Hi I got fax to email working on UC500, but the default format for the attached document is .tiff format, is there a way that we can change the attachement file t o.pdf format in CCA ?

We have about 5000 devices (SPA2102, WRP400, SPA8000, SRP521 and SRP521-U). Fax transmissions are generally OK but there is a little percentage of failed fax.Tipically faxes are handled via Cisco NSE 192 events. We studied many traces and we observed...

I am about to put in a UC560 for a client and she just told me that she wants to be able to basically forward a voicemail from her voicemail to some other user voicemail on the system. She says that if someone leaves a voicemail for someone in the wr...

Hello Friends;Im working on a system and I need to make dail-up connection over voip devices, I'm using Cisco SPA112 for two point and DailUP server is Cisco 2821 have 16lines. Its a special project but Im having diffuculties about Cisco SPA112 confi...

Hello,In our VoIP environment we are using SPA504-phones.The problem is when a anonymous call is transferred the trace sees this as "Anonymous via accountA", but it is displayed as "Anonymous" on the phone.Is there a setting to see "anonymous via acc...