Voice Systems and Accessories - Small Business

Like many of us, for many years now, have continous problems with the Cisco SPA500S Attendant Console. In my case, I'm running my phones with 7.4.6 because it is the version of the Cisco SPA504/508G phone firmware that is certified to work on our cur...

If you program all 24 speed dials on an extension on a UC540 (SPA504G) how do you dial them if you only have 2 spare keys?                  

If you park a call on an IP handset (SPA504G) on a UC 540 how can you retrieve the call on an FXS device?I have tried *0 and the parked extension number                  

Hi, my customer asked if the following function can be realized.was looking for a way to see if they can do a “You’ve reached Flower's VM, if this matter is urgent, please press 0 to speak to the receptionist”. Right now her message is “You’ve reache...

Is it possible to obtain a copy of Business Edition 3000 that you might load into a virtual machine lab for study?  Somehow I have CUCM 8 with all the CUPS, Unity, Contact Center etc. but not BE3000?   Actually, I bought my CCIE lab full of virtual m...

Hi,A client of mine needs a Call Center, starting with about ten people. I used to work with UC500 devices, so I thought to use B-ACD capabilities of UC540, but it is not clear yet. The client also wants a Call Center software. I have been reading ab...

Hi,about 60-70% of the SPA112s that I have deployed are not requesting firmware even after it picks up a new upgrade rule. The current firmware they are running is 1.2.0 (028). The firmware we are trying to upgrade to is 1.2.1 (004). I have checked t...

I wanted to make sure all the staff in the office use budget service whenever they make oversea call. Is it possible for me to configure a button so that they could call the oversea number using the budget service just by pressing one button?Example,...

HELLO,I HAVE A PROBLEM IN THE ATA SPA 112 ABOUT SIMLUTANEOUS CALLS. The ata has 2 lines,when a call falls in  line 1, the call on line 2 falls at the same time...and when I'm on line 1 and I recevive a call on line 2 the call in line 1 becomes mute a...

Is it possible to initiates a new call to a specified number on SPA502G via http:// request ?I found that in this documnet http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/7_1_2/english/programming/guide/xsi712uri.html#wp1052447 th...

Hi to all,I have one UC320W device on a customer, they have three FXO lines connected on the device. They want to connect one line more to call anly mobiles phones...They to call anywhere are using the 0 digit and the UC320W assigns a FXO line to thi...

                   I have a customer who's UC320 is configured as a key system.  They are unable dial *98 to retrieve their voicemail from the phone company hosted voicemail (why they don't use the UC's internal voicemail I don't know).   They are us...

Hi,I have a UC540 installed with 12 spa509g handsets.The customer wants to know if dual ringing can be turned off on the SPa509g handsets.The customer wants to give the caller a busy signal or voicemail when there is a second caller.Kind RegardsRay